Our RETURN / REFUND POLICY

Once payment is made cannot be reversed/refunded. The client/purchaser should be connected to the company employee/ concerned department in case of any confusion related to the sale before deciding and clicking on the purchase/pay button on the website.

The client/purchaser will make the payment to Pheonix Research as mentioned on the website openly. He/she is responsible for the use, sales, and related taxes & customs.

Pheonix Research does not accept return of products after delivery, owing to the type and format of the data. However, under definitive conditions, the management can refund solely at its terms.

Considering the secrecy and significance of the facts and figures provided in the report, refunds cannot be granted after the report has been dispatched once. However, the company is responsible report given is incomplete or missing data.